HELP CENTER

Frequently Asked Questions

Find answers to common questions about our dog waste removal services.

Services

What areas do you service?

We proudly serve the Siouxland area including Sioux City, South Sioux City, Dakota Dunes, Sergeant Bluff, North Sioux City, Le Mars, and surrounding communities across Iowa, Nebraska, and South Dakota.

How often do you come to clean my yard?

We offer flexible scheduling options: Twice Weekly, Weekly, Every Other Week, and Once Monthly service plans. We also offer one-time cleanups for special occasions or catch-up cleanings.

What if I need to skip a week or pause service?

No problem! Just let us know in advance and we can skip a visit or pause your service. We understand life happens and we're flexible with our customers.

Do you clean up after other pets besides dogs?

We specialize in dog waste removal, but if you have other pets that use the yard, let us know and we can discuss your specific needs.

What happens to the waste after you pick it up?

We bag all waste in biodegradable bags and dispose of it properly according to local regulations. We never leave waste on your property.

Do I need to be home when you come?

Nope! As long as we can access your yard, we'll take care of everything while you're away. Many of our customers never see us, but always notice the clean yard!

Pricing & Billing

How much does your service cost?

Pricing depends on the number of dogs and how often you'd like us to come. Our recurring services start at $15 per visit. Visit our pricing page or get a free quote for exact pricing for your situation.

Is there a contract or commitment?

No long-term contracts required! Our recurring services are month-to-month. You can cancel or modify your service at any time with no penalties.

What is the monthly membership fee?

All recurring service customers have a membership: Standard ($5/mo) includes account management and customer portal access. PooPerks ($15/mo) adds priority scheduling, free quarterly odor treatments, partner discounts, and emergency cleanup access.

How do I pay for service?

We accept all major credit cards and offer convenient autopay. Billing occurs on the 15th of each month for recurring services.

What is the one-time cleanup pricing?

One-time cleanups are billed at $55 per 30 minutes. We collect a $55 deposit upfront, and you only pay for the actual time used. Great for yards that need a catch-up cleaning!

Odor Control

What is the odor control treatment?

Our odor control treatment is a nontoxic, biodegradable enzyme-based application that neutralizes pet odors and freshens your yard. It's safe for pets, kids, and plants.

How much does odor control cost?

Standard odor control is $15 per treatment. Premium odor control with enhanced coverage is $25 per treatment. PooPerks members get free quarterly odor treatments!

How often should I get odor control treatment?

It depends on your needs. You can add it to each visit, once monthly, or just as a one-time treatment. We recommend monthly treatments during warmer months for best results.

Getting Started

How do I sign up for service?

Easy! Get a free quote on our website, call us at (712) 266-3008, or text us. We'll set you up and schedule your first cleaning right away.

What do I need to do before my first visit?

Just make sure we can access your yard! If you have a locked gate, let us know the code or leave it unlocked on service days. That's it!

How quickly can you start service?

We can usually start within a few days of signing up. If you need a rush cleanup for an event or special occasion, let us know and we'll do our best to accommodate.

Do you offer gift cards?

Yes! Poo Sux gift cards make a unique and practical gift for any dog owner. Perfect for housewarmings, birthdays, or just because!

About Poo Sux

Is Poo Sux locally owned?

Yes! Poo Sux is 100% locally owned and operated right here in Siouxland. Owner Alex Fuller started the company in 2015 and we've been serving our community ever since.

Are you insured?

Absolutely. We are fully insured for your peace of mind and protection.

What makes Poo Sux different?

We're not just picking up poo - we're giving you back time to spend with your family and pets. We're reliable, professional, and truly care about our customers and community.

Still Have Questions?

Can't find what you're looking for? We're here to help! Reach out and we'll get back to you as soon as possible.

© 2026 Poo Sux, LLC. All rights reserved.

By providing your phone number and submitting this form, you consent to receive marketing text messages from Poo Sux, LLC at the number provided. Message frequency varies. Message and data rates may apply. You can unsubscribe at any time by replying STOP. View our Privacy Policy and SMS Terms.

Sioux City Web Design by Eagle Cove Digital Solutions